Privacy policy

Who we are

DCF Building Solutions Ltd ("we", "us") is a building company based in Huddersfield, West Yorkshire. We are the data controller for personal information collected through this website. You can contact us using the details on our contact page.

Information we collect

When you send an enquiry we collect the details you give us: your name, phone number, email address, project postcode, details of your project and any photos or drawings you upload.

When you browse the site, our server keeps standard technical logs (such as IP address and browser type) to keep the site secure. If you agree to optional cookies, we also collect anonymous statistics about how the site is used.

How we use it

We use your information to reply to your enquiry, arrange site visits, prepare quotes and carry out any work you ask us to do. We do not sell your information or use it for unrelated marketing.

Our lawful basis

We process enquiry details because you have asked us to contact you (consent and steps taken at your request before entering a contract). Security logs are kept for our legitimate interest in protecting the site. Analytics cookies are only used with your consent.

Who we share it with

We share information only with the service providers who help us run the business, such as our website host, email provider and, if you accept optional cookies, Google Analytics. Each is required to keep it secure. We may also share information where the law requires it.

How long we keep it

Enquiries and any files you send are deleted automatically after two years unless they become part of a project, in which case we keep project records for as long as we need to for legal, insurance and warranty purposes.

Your rights

You can ask to see, correct or delete the personal information we hold about you, object to how we use it, or withdraw your consent at any time. Contact us using the details on our contact page. If you are unhappy with how we handle your information you can complain to the Information Commissioner's Office (ico.org.uk).

Cookies

This site uses essential cookies to work, and optional analytics and map cookies only if you agree to them. See our cookie policy for details. You can change your choice at any time using "Cookie settings" at the bottom of every page.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.